Questions are welcome here.
Get clear answers about appointments, insurance, private pay, care for adolescents, ADHD evaluations, medication management, referrals, forms, and what to expect from our Newport Beach and California telehealth practice.
Seeking care for someone under 18? Children and adolescents are accepted on a private-pay basis only. Mind Over Matter does not accept or bill insurance for minor patient services, and a parent or legal guardian must complete the required consent and financial paperwork.
Review private-pay fees →Everything you need before your first visit.
Search by keyword or choose a category. If your question is personal or account-specific, call or text the practice instead of sharing private health information through a public website form.
01 Getting started
What makes Mind Over Matter different?
Mind Over Matter is a small, relationship-centered psychiatric practice rather than a large corporate group. We focus on thoughtful evaluations, medication-informed care, practical treatment planning, and direct coordination with therapists or primary care clinicians when clinically appropriate and authorized. Appointment availability may be faster than many traditional systems, but no specific appointment time is guaranteed.
Who do you treat?
We treat adults and selected adolescents age 14 and older when the practice is an appropriate clinical fit. Patients under 18 are accepted through the private-pay pathway only. Common concerns include ADHD, anxiety, depression, trauma-related symptoms, bipolar-spectrum and other mood disorders, medication questions, and treatment optimization.
How do I schedule a first appointment?
Eligible adults age 18 and older may request insurance-based care through Headway or choose private pay through SimplePractice. All patients under 18 must use the private-pay SimplePractice request pathway. Visit the Get Started page for the correct secure link.
How soon can I be seen?
Appointments may be available within approximately 24–48 hours depending on clinical fit, provider availability, completed paperwork, payment or insurance verification, and the type of visit requested. This is an availability estimate, not a guarantee, and the practice is not an emergency or crisis service.
Do you offer in-person and telehealth appointments?
Yes. Secure telehealth is available to patients located in California when clinically appropriate. Limited in-person appointments are available by appointment at 901 Dove Street, Suite 160, Newport Beach, California 92660, generally on Mondays and Fridays.
What should I do if I am already a client?
Use the secure client portal for appointment requests, forms, documents, and portal messages so information stays connected to the correct chart. Portal messages are not monitored as an emergency service.
02 Insurance, private pay, and minors
Do you accept insurance?
Insurance may be used by eligible adult patients age 18 and older when the practice participates with the patient’s specific plan. Eligibility, benefits, network status, authorization requirements, and patient cost-sharing must be verified for each member. Booking through Headway does not itself guarantee coverage or payment by an insurance plan.
Can I use insurance for my child or teenager?
No. Mind Over Matter accepts patients under 18 on a private-pay basis only and does not accept or bill insurance for minor patient services. A parent or legal guardian must complete the required consent and financial paperwork. Review the Fees & Services page before submitting a private-pay request.
What are the current private-pay rates?
Current new-patient private-pay practice fees are:
- Initial psychiatric evaluation, 60 minutes: $450
- Follow-up visit, 20 minutes: $200
- Extended follow-up, 45 minutes: $300
- Comprehensive follow-up, 60 minutes: $375
- ADHD-focused evaluation after the required initial evaluation: $300
Prices may change with notice, and established patients may have different legacy rates. Visit Fees & Services for the current published terms.
What if my insurance is inactive, denies a service, or says I owe a balance?
Adult patients are responsible for copayments, deductibles, coinsurance, and other amounts assigned by their plan. If coverage is inactive or a service is not covered, responsibility depends on the plan, provider agreement, applicable law, and any advance notice or consent required. Contact the practice before the visit if your insurance changes. The final amount due for a submitted claim should be based on the plan’s explanation of benefits or remittance information.
Will I receive a Good Faith Estimate if I am paying privately?
Uninsured and self-pay patients may request a written Good Faith Estimate of expected charges. The estimate is based on the services reasonably expected at that time and is not a guarantee that clinical needs or the course of care will not change.
What is your cancellation policy?
Cancellation and missed-appointment terms depend on the scheduled service. Please review the current Appointment Cancellation Policy and any service-specific acknowledgment you sign. Contact the practice as early as possible if you need to reschedule.
03 ADHD evaluation and QbCheck
How does the ADHD evaluation process work?
The ADHD pathway begins with a comprehensive initial psychiatric evaluation. If an ADHD-focused assessment is clinically appropriate, a separate follow-up visit is scheduled. The process may include a focused clinical interview, symptom and impairment history, review of childhood and current functioning, BAARS-IV and BDEFS rating forms, collateral information from someone who knows the patient well, and QbCheck objective testing when appropriate. Results are interpreted together; no single questionnaire or computer test diagnoses ADHD by itself.
How much does the private-pay ADHD pathway cost?
The required initial psychiatric evaluation is $450, followed by a separately scheduled $300 ADHD-focused evaluation, for $750 in practice fees. When QbCheck is used, Qbtech currently charges the patient approximately $120 directly. That third-party fee is not collected by Mind Over Matter, is controlled by Qbtech, and may change. The expected combined private-pay total is therefore approximately $870 when QbCheck is included.
Is QbCheck included in the practice’s ADHD evaluation fee?
No. The practice’s $300 ADHD-focused evaluation fee covers the professional assessment, review, clinical interpretation, and next-step planning after the initial evaluation. QbCheck access is purchased separately from and charged directly by Qbtech. The vendor displays its current price and terms before purchase.
What is QbCheck?
QbCheck is a computer-based tool that measures attention, impulsivity, and activity. It provides objective information that may support an ADHD assessment or treatment monitoring. It is an adjunct to—not a replacement for—a clinical interview, history, rating scales, collateral information, and professional judgment.
What are the BAARS-IV and BDEFS forms?
These standardized rating forms gather information about ADHD symptoms, executive functioning, and day-to-day impairment. Some portions are completed by the patient, while separate portions may be completed by a parent, partner, family member, or another person who knows the patient well. Completed forms should be returned through the secure Documents area of the client portal.
Does completing QbCheck guarantee an ADHD diagnosis or stimulant prescription?
No. Testing does not guarantee any diagnosis, medication, stimulant prescription, accommodation letter, or other specific clinical outcome. Diagnosis and treatment recommendations depend on the complete clinical picture, safety considerations, applicable prescribing requirements, and the treating clinician’s professional judgment.
Can I decline QbCheck?
You may discuss concerns or alternatives with the provider. Depending on the clinical circumstances, declining objective testing may limit the information available for diagnostic clarification or medication management. Alternative assessment methods may differ in cost, objectivity, and usefulness, and may not be sufficient in every case.
How should I prepare for an at-home QbCheck?
Use a compatible computer with a working camera in a quiet, well-lit, distraction-free environment. Set aside uninterrupted time, follow the emailed instructions, and complete the test under the conditions requested by the practice. Do not complete it while driving, multitasking, or using a phone in place of the required computer setup.
04 Treatment and clinical care
Do you provide therapy?
Mind Over Matter provides psychiatric evaluation and medication management with therapeutic support, but it is not a substitute for ongoing psychotherapy when therapy is clinically indicated. With appropriate authorization, we can coordinate with an existing therapist or help identify options for therapy.
Do I need a therapist before I start?
No. You may begin with a psychiatric evaluation. If psychotherapy or a higher level of care is recommended, the practice can discuss appropriate next steps and possible referral resources.
Do you work with primary care clinicians and therapists?
Yes, when coordination is clinically appropriate and the patient or guardian has provided the necessary authorization. Care coordination may include discussion of symptoms, medications, safety, laboratory needs, treatment goals, or other relevant information. Separate coordination fees may apply when listed in the practice’s current fee schedule.
How often are follow-up appointments?
Frequency depends on symptoms, medication changes, safety, stability, and clinical need. Follow-ups are often closer together when treatment begins or changes and may be spaced farther apart once the patient is stable. Many established patients are seen approximately every two to six weeks, but the provider determines the appropriate interval.
Do you prescribe controlled medications such as stimulants or benzodiazepines?
Controlled medications may be prescribed only when clinically appropriate, adequately evaluated and documented, and consistent with federal and California requirements and practice policy. Scheduling an appointment or completing testing does not guarantee a controlled-substance prescription. The provider may recommend a different medication, additional assessment, monitoring, records, laboratory testing, in-person care, or another level of treatment.
Are medications or a specific diagnosis guaranteed?
No. An appointment provides professional evaluation and recommendations; it does not guarantee a diagnosis, medication, refill, controlled substance, disability determination, work or school accommodation, or any other predetermined outcome.
What should I do during a mental health emergency?
Do not use website forms, email, voicemail, or portal messages for emergencies. If you or someone else is in immediate danger, call 911 or go to the nearest emergency department. For mental health crisis support in the United States, call or text 988.
05 Forms, communication, and referrals
How long do forms, letters, and documentation take?
Standard processing time is typically approximately 7–10 business days after all required information and payment are received. Timelines are estimates and are not guaranteed. Expedited processing may be available at the practice’s discretion for an additional fee; accepted expedited requests are typically completed within approximately 72–96 business hours, excluding weekends and holidays, but that timeframe is also not guaranteed.
Is there a fee for forms, letters, or care coordination?
Administrative forms, letters, treatment summaries, accommodation documentation, and care coordination may involve separate fees based on the work required. Completion is not guaranteed and depends on clinical appropriateness, adequate supporting information, and applicable professional requirements. Review the current fee schedule before submitting a request.
How should I submit a form or letter request?
Submit requests through the secure client portal or another secure method specifically directed by the practice. Include the complete form, deadline, recipient requirements, and all information needed to evaluate the request. Do not send sensitive clinical information through unsecured email unless the practice has specifically instructed you to do so.
How do professionals refer a patient?
Therapists, primary care clinicians, and community partners may use the secure referral page or fax referral documentation to 949-625-7119. Please avoid sending protected health information through an ordinary website contact form or unsecured email.
Can a family member or therapist receive information about my care?
The practice generally needs the patient’s written authorization before disclosing protected health information to family members, therapists, schools, employers, or other third parties, except when disclosure is otherwise permitted or required by law. For minors, parental access and confidentiality depend on applicable law and the clinical circumstances.
What is the best way to ask a scheduling or billing question?
Call or text the office at 949-569-5197. You may also use the Contact page. Existing clients should use the secure portal for messages involving personal health information.
Try a shorter search, choose “All questions,” or text the office at 949-569-5197.
Ready for a clear next step?
Eligible adults may choose insurance or private pay. Patients under 18 use the private-pay pathway. If you are not sure which option fits, text us and we will help you start in the correct place.
Information on this page is general and does not replace an individualized clinical evaluation, insurance verification, or the practice documents you sign. Policies, fees, availability, and third-party pricing may change. Mind Over Matter Mental Health Group is not an emergency service. Call 911 for immediate danger or call/text 988 for crisis support.